Certifications

Personalized, specialized, in-depth

The ICI Certification is our four-day intensive workshop for equipping participants with the core methods and tools of the ICI development framework. Check out the introduction video, below.

ICI Certification workshops allow participants to personally experience the power of the ICI methods and tools through one-on-one, team, and large-group engagements. We also equip people to use the ICI Framework to analyze systems and environments, to bring clarity and solutions to intercultural challenges wrapped up in organizational systems, processes and policies

The ICI Framework was developed through 20 years of experience working alongside companies, organizations and individuals in multiple industries on five continents. It involves contextual analysis and observation, as well as practical strategies for preventing and resolving intercultural tension and conflict, among other related goals with a wide range of application.

The ICI Framework gives participants a rich and deep language for understanding and shaping cultural environments, while taking the emotional sting out of what are often difficult and loaded issues. Our approach unlocks these conversations and allows coaches and facilitators to take people on a journey that results in tangible change.

  •  

    Thank you so much, this workshop has really brought huge clarification to intercultural interactions!
    Ernst & Young

  •  

    The learning was so impressive. I loved looking at culture from a process viewpoint vs. the blueprint viewpoint.
    Ernst & Young

  •  

    The challenging thought process this class presents is refreshing!
    Ernst & Young

  •  

    This session had the power to influence people in a manner that will positively impact all spheres of their lives.
    Hiermona Tesfamicael, Talent Developing Project Manager, Ernst & Young

  •  

    This workshop is transformational, helping me to be more adaptable in my interpersonal interactions.
    Eric McConnell, Recruiter, Ernst & Young

  •  

    It’s relevance not just as course material but as life material.
    Faculty, Higher Colleges of Technology

  •  

    Made me think about interactions in a new way – made me consider how other points of view should be taken into consideration.
    Faculty, Higher Colleges of Technology

  •  

    The entire course was an extremely positive experience. I was entirely engaged throughout the workshop. I found Marco to be an excellent facilitator, and strongly feel that the workshop has and will contribute – both personally and professionally – to my life ‘journey’
    Faculty, Higher Colleges of Technology

  •  

    The ICI Certification was an inspiring workshop especially considering that I once was an individual who adopted a monocultural impression/lens if the world.
    Lecturer, Higher Colleges of Technology

  •  

    A thought provoking course out of which I got more insight that I could imagine, including many solutions to past cultural problems.
    Hugh McElveen, Lecturer, Higher Colleges of Technology

  •  

    A critical workshop for any one working and teaching in an intercultural context. Allowed me to learn tools to understand others' cultural identity constructions, but also – to critically examine my own.
    Dr. Deirdre McAlister, Faculty, Higher Colleges of Technology

  •  

    Very insightful & useful workshop that we can relate to our everyday life

  •  

    Very helpful & practical content that is immediately applicable to my context & team. Enjoyable, inspiring, mind-stretching, fun & relevant.

  •  

    I experienced a real coaching opportunity with the tools and real experience to delve deeper into my and other experiences. Having to hear other people’s experiences, especially from the places/with the people that I’ve never met, helps to enrich the perspectives.

  •  

    ICI provides a universal language for international organizations to thrive and be successful to empower, do right and bring honor into the world.
    Petra Duijzer, Game Designer, Creatief Success

  •  

    The ICI Certification gives participants tools to truly engage their own culture and to interact in the cultures of others.
    Josh, Program Officer

  •  

    This ICI training opens yours eye to see a bigger & clearer picture of the world. The tools give very practical help to building stronger inter-cultural teams and short-circuit potential problems.

  •  

    The knowledge and understanding gained has been vital in helping to manage a number of critical issues.
    Nic Labuschagne, Senior Director

  •  

    The best training I have had since I joined the Corporate learning world.
    Ernst & Young

  •  

    A wonderful experience highlighted my understanding of diff cultures and how we can engage more effectively.
    Ernst & Young

  •  

    I found the Three Colors Framework insightful and Marco’s wealth of personal examples along with those of other participants really brought the content to life.
    Julie-Anne Johnston, HR Business Consultant, Ernst & Young

  •  

    As an Intercultural person, the 3 Colors brought huge clarification to situations I lived in an intuitive way. I now am capable to explain & analyze. Thanks!
    Ernst & Young

  •  

    The topic really resonates with me on a personal and professional level so being here was fun, exciting and a great learning.

  •  

    I’ve been working inter-culturally for more than 30 years and realize I still have so much more to learn.
    Jon Hargreaves

  •  

    Very enlightening – a great way to conceptualize and understand human behaviours and drivers.
    Seshni Samuel, Managing Partner, Talent Ernst & Young, EMEIA

  •  

    ICI Certification is for people who want to really engage the world instead of just living in it.
    Roy Smith, President, Sophos Consulting FZC

  •  

    I highly recommend the KnowledgeWorkx workshop for teams of people from multiple cultures. It allowed me to appreciate differences and also see similarities in outlook that I had never seen before.
    Lee Behar, Strategy Director, Maclellan Foundation Inc.

  •  

    A well-guided process to help us think through the different aspects of a successful global team should be like & could be like.
    Maclellan Foundation Inc.

  •  

    Extremely informative, challenging, thought – provoking. Really enjoyed the relational aspects of workshop design.

  •  

    This class offers real practical tools for gaining a deeper understanding of how to best lead effectively in a multi-cultural world.

  •  

    In this workshop, I feel like my personality & the way I view the world has completely positively changed’.
    Shaimaa Ali, L & D Specialist, Emirates

  •  

    ICI is the biggest breakthrough in inter-cultural analysis for at least three decades and stands out from all other concepts by being so practical to apply with clients.
    Nicolai Tillisch, Author, The Leadership Circle

  •  

    This has given me the tools to make creating win-win inter-cultural success for my clients and their customers much more attainable.
    Jeremiah Cady, Business Development, Global Connections

  •  

    It opened my eyes, ear and heart to be more patient with people I deal with coming from different cultures
    Franz Silhanek, Vice President, Construction Specialties Middle East L.L.C.

  •  

    “I have been to a lot of workshops as a nurse, but have never walked away feeling empowered and transformed just by the information that was shared.”
    Martha Borth, RN CNN, Charge Nurse, Home Hemodialysis Clinic

  •  

    Revolutionary way of finally ‘seeing’ what we have been looking at for ‘so long’. After 4 years in corporate industry in UAE, I have words now to describe what we experience culturally.
    Shelly Bibby, Director of Operations, Construction Specialities

  •  

    This is something everyone working in this country should be exposed to – it’s not some niche subject!!
    Keith Yoder, English Language Teacher, UAE University

  •  

    Provided insight and greater understanding of how individuals approach situations differently.
    Ernst & Young

  •  

    The discussions were insightful and helped bring the concepts to life. A unique take on culture and viewpoints.
    Ernst & Young

  •  


  •  

    Eye opener to see things from a completely different angle/perspective I didn't know anything about
    Ernst & Young

  •  

    The content is very rich, metaphors used were excellent, the videos and the exercises also above all Marko was excellent and very engaging

  •  

    A very insightful session. The concepts are new yet useful and will be helpful for the wider team when delivered in the home offices. It will benefit attendees on both personal and professional levels.

  •  

    Very insightful, combining both a real-life card simulation and analysis of personal attitudes. Subsequently provided very strong developmental advice which was excellent.
    Ernst & Young

  •  

    The session gave the participants the opportunity to understand different cultural type of group of people and the practical examples of how to deal with each type of cultural personality.
    Ernst & Young

  •  

    Ability to spend dedicated time with colleagues exploring both the KnowledgeWorkx material and planning how to embed it into our organization. The whole experience was incredibly positive, from the excellent training by Marco through to the networking and social time.

  •  

    Marco is extremely knowledgeable and has a calm and logical way in directing the flow of the program. It was an outstanding day with great results for us as a team

  •  

    Each person and every contribution was adding enriching facettes to my own and our shared learning process. Learning contents and methodology were in accordance with each other: Everyone was honored, empowered, and no one was "wrong".

  •  

    Great session! Very helpful to understand my worldview as well as others. Incredibly helpful in terms of my self-awareness and identifying my blind spots.

  •  

    This is a fantastic workshop which opens your eyes to a new world where we are constantly working in virtual teams across borders where language and intercultural knowledge is so essential that its helps you think twice before you act and work with teams virtually
    Ernst & Young

  •  

    It’s a session which will add a lot of value to your cultural awareness even when you might think you have an open mind already. It makes you understand why others behave in certain ways even better and that there is no one right way. It’s a great experience just keep an open mind.
    Nada Zainal, GCC HRE Lead

  •  

    Highly relevant, insightful and beneficial training for EY and our clients. It undoubtedly enhances attendees' cultural behavior awareness and knowledge. As a result, it provides motivation and techniques to enhance personal flexibility to ensure communications are always well received by all audiences.
    Thomas Silvester, Advisory Senior Manager, Ernst & Young

  •  

    This is one of the unmissable events for your organisation, that can have a profound impact on how you can work more effectively inter culturally. The resource materials provide a huge range of activities and approaches and are easy to use. The training is excellent and helps you reflect on how it can be embedded within your organisation to maximum effect.

  •  

    This training let me experiment a sense of wonder of learnt a tool of how to build bridges and create a third space in a international field with all its complexities and colors. I cannot imagine personal success in a international approach without this training.

  •  

    I think I have never been so eager to get back to work - in order to experience a new view on people and challenges. This eagerness has not faded away since January, in the contrary, it goes with me and keeps growing since then
    Ingrid Felber-Bischof, UBS

  •  

    This is a good framework that helps increase our social understanding of why our upbringing can lead to culturally diverse points of view, and why it is important for a firm like EY to embrace cultural awareness training for all our people
    Mark Chan, Ernst & Young

  •  

    ICI makes you a brighter light in the world
    Vivien Wang, Government and Project Director of TAC Shenyang

  •  

    The Intercultural awareness course is essential to built an inclusive environment within a diverse community, which will allow us to thrive and unite as a team to produce best results
    Eyad Haddad, Senior Consultant

  •  

    Eye-opening, interactive, interesting, and eternally valuable
    Salwa Darraj, Associate Consultant

  •  

    This course should be a mandatory learning; first we need to better understand ourselves - to become better humans primarily. This course goes beyond office walls
    Praveen Narayan, Asst. Manager

  •  

    Learning and understanding about yourself and other people is more important than just imagining who they are or who you are
    Peter Kiema, Finance Assistant

  •  

    It was a great course overall. The facilitator made it very interesting. He was engaging and approachable at all times. It’s important for everyone to attend this.

  •  

    My congratulations to the facilitator, in a few words Marco Blankenburgh was a great blessing that he led sessions and the training to our staff. There was no better person to do it that him.

  •  

    Thank you so much, this workshop has really brought huge clarification to intercultural interactions!
    Ernst & Young

  •  

    The learning was so impressive. I loved looking at culture from a process viewpoint vs. the blueprint viewpoint.
    Ernst & Young

  •  

    The challenging thought process this class presents is refreshing!
    Ernst & Young

  •  

    This session had the power to influence people in a manner that will positively impact all spheres of their lives.
    Hiermona Tesfamicael, Talent Developing Project Manager, Ernst & Young

  •  

    This workshop is transformational, helping me to be more adaptable in my interpersonal interactions.
    Eric McConnell, Recruiter, Ernst & Young

  •  

    It’s relevance not just as course material but as life material.
    Faculty, Higher Colleges of Technology

  •  

    Made me think about interactions in a new way – made me consider how other points of view should be taken into consideration.
    Faculty, Higher Colleges of Technology

  •  

    The entire course was an extremely positive experience. I was entirely engaged throughout the workshop. I found Marco to be an excellent facilitator, and strongly feel that the workshop has and will contribute – both personally and professionally – to my life ‘journey’
    Faculty, Higher Colleges of Technology

  •  

    The ICI Certification was an inspiring workshop especially considering that I once was an individual who adopted a monocultural impression/lens if the world.
    Lecturer, Higher Colleges of Technology

  •  

    A thought provoking course out of which I got more insight that I could imagine, including many solutions to past cultural problems.
    Hugh McElveen, Lecturer, Higher Colleges of Technology

  •  

    A critical workshop for any one working and teaching in an intercultural context. Allowed me to learn tools to understand others' cultural identity constructions, but also – to critically examine my own.
    Dr. Deirdre McAlister, Faculty, Higher Colleges of Technology

  •  

    Very insightful & useful workshop that we can relate to our everyday life

  •  

    Very helpful & practical content that is immediately applicable to my context & team. Enjoyable, inspiring, mind-stretching, fun & relevant.

  •  

    I experienced a real coaching opportunity with the tools and real experience to delve deeper into my and other experiences. Having to hear other people’s experiences, especially from the places/with the people that I’ve never met, helps to enrich the perspectives.

  •  

    ICI provides a universal language for international organizations to thrive and be successful to empower, do right and bring honor into the world.
    Petra Duijzer, Game Designer, Creatief Success

  •  

    The ICI Certification gives participants tools to truly engage their own culture and to interact in the cultures of others.
    Josh, Program Officer

  •  

    This ICI training opens yours eye to see a bigger & clearer picture of the world. The tools give very practical help to building stronger inter-cultural teams and short-circuit potential problems.

  •  

    The knowledge and understanding gained has been vital in helping to manage a number of critical issues.
    Nic Labuschagne, Senior Director

  •  

    The best training I have had since I joined the Corporate learning world.
    Ernst & Young

  •  

    A wonderful experience highlighted my understanding of diff cultures and how we can engage more effectively.
    Ernst & Young

  •  

    I found the Three Colors Framework insightful and Marco’s wealth of personal examples along with those of other participants really brought the content to life.
    Julie-Anne Johnston, HR Business Consultant, Ernst & Young

  •  

    As an Intercultural person, the 3 Colors brought huge clarification to situations I lived in an intuitive way. I now am capable to explain & analyze. Thanks!
    Ernst & Young

  •  

    The topic really resonates with me on a personal and professional level so being here was fun, exciting and a great learning.

  •  

    I’ve been working inter-culturally for more than 30 years and realize I still have so much more to learn.
    Jon Hargreaves

  •  

    Very enlightening – a great way to conceptualize and understand human behaviours and drivers.
    Seshni Samuel, Managing Partner, Talent Ernst & Young, EMEIA

  •  

    ICI Certification is for people who want to really engage the world instead of just living in it.
    Roy Smith, President, Sophos Consulting FZC

  •  

    I highly recommend the KnowledgeWorkx workshop for teams of people from multiple cultures. It allowed me to appreciate differences and also see similarities in outlook that I had never seen before.
    Lee Behar, Strategy Director, Maclellan Foundation Inc.

  •  

    A well-guided process to help us think through the different aspects of a successful global team should be like & could be like.
    Maclellan Foundation Inc.

  •  

    Extremely informative, challenging, thought – provoking. Really enjoyed the relational aspects of workshop design.

  •  

    This class offers real practical tools for gaining a deeper understanding of how to best lead effectively in a multi-cultural world.

  •  

    In this workshop, I feel like my personality & the way I view the world has completely positively changed’.
    Shaimaa Ali, L & D Specialist, Emirates

  •  

    ICI is the biggest breakthrough in inter-cultural analysis for at least three decades and stands out from all other concepts by being so practical to apply with clients.
    Nicolai Tillisch, Author, The Leadership Circle

  •  

    This has given me the tools to make creating win-win inter-cultural success for my clients and their customers much more attainable.
    Jeremiah Cady, Business Development, Global Connections

  •  

    It opened my eyes, ear and heart to be more patient with people I deal with coming from different cultures
    Franz Silhanek, Vice President, Construction Specialties Middle East L.L.C.

  •  

    “I have been to a lot of workshops as a nurse, but have never walked away feeling empowered and transformed just by the information that was shared.”
    Martha Borth, RN CNN, Charge Nurse, Home Hemodialysis Clinic

  •  

    Revolutionary way of finally ‘seeing’ what we have been looking at for ‘so long’. After 4 years in corporate industry in UAE, I have words now to describe what we experience culturally.
    Shelly Bibby, Director of Operations, Construction Specialities

  •  

    This is something everyone working in this country should be exposed to – it’s not some niche subject!!
    Keith Yoder, English Language Teacher, UAE University

  •  

    Provided insight and greater understanding of how individuals approach situations differently.
    Ernst & Young

  •  

    The discussions were insightful and helped bring the concepts to life. A unique take on culture and viewpoints.
    Ernst & Young

  •  


  •  

    Eye opener to see things from a completely different angle/perspective I didn't know anything about
    Ernst & Young

  •  

    The content is very rich, metaphors used were excellent, the videos and the exercises also above all Marko was excellent and very engaging

  •  

    A very insightful session. The concepts are new yet useful and will be helpful for the wider team when delivered in the home offices. It will benefit attendees on both personal and professional levels.

  •  

    Very insightful, combining both a real-life card simulation and analysis of personal attitudes. Subsequently provided very strong developmental advice which was excellent.
    Ernst & Young

  •  

    The session gave the participants the opportunity to understand different cultural type of group of people and the practical examples of how to deal with each type of cultural personality.
    Ernst & Young

  •  

    Ability to spend dedicated time with colleagues exploring both the KnowledgeWorkx material and planning how to embed it into our organization. The whole experience was incredibly positive, from the excellent training by Marco through to the networking and social time.

  •  

    Marco is extremely knowledgeable and has a calm and logical way in directing the flow of the program. It was an outstanding day with great results for us as a team

  •  

    Each person and every contribution was adding enriching facettes to my own and our shared learning process. Learning contents and methodology were in accordance with each other: Everyone was honored, empowered, and no one was "wrong".

  •  

    Great session! Very helpful to understand my worldview as well as others. Incredibly helpful in terms of my self-awareness and identifying my blind spots.

  •  

    This is a fantastic workshop which opens your eyes to a new world where we are constantly working in virtual teams across borders where language and intercultural knowledge is so essential that its helps you think twice before you act and work with teams virtually
    Ernst & Young

  •  

    It’s a session which will add a lot of value to your cultural awareness even when you might think you have an open mind already. It makes you understand why others behave in certain ways even better and that there is no one right way. It’s a great experience just keep an open mind.
    Nada Zainal, GCC HRE Lead

  •  

    Highly relevant, insightful and beneficial training for EY and our clients. It undoubtedly enhances attendees' cultural behavior awareness and knowledge. As a result, it provides motivation and techniques to enhance personal flexibility to ensure communications are always well received by all audiences.
    Thomas Silvester, Advisory Senior Manager, Ernst & Young

  •  

    This is one of the unmissable events for your organisation, that can have a profound impact on how you can work more effectively inter culturally. The resource materials provide a huge range of activities and approaches and are easy to use. The training is excellent and helps you reflect on how it can be embedded within your organisation to maximum effect.

  •  

    This training let me experiment a sense of wonder of learnt a tool of how to build bridges and create a third space in a international field with all its complexities and colors. I cannot imagine personal success in a international approach without this training.

  •  

    I think I have never been so eager to get back to work - in order to experience a new view on people and challenges. This eagerness has not faded away since January, in the contrary, it goes with me and keeps growing since then
    Ingrid Felber-Bischof, UBS

  •  

    This is a good framework that helps increase our social understanding of why our upbringing can lead to culturally diverse points of view, and why it is important for a firm like EY to embrace cultural awareness training for all our people
    Mark Chan, Ernst & Young

  •  

    ICI makes you a brighter light in the world
    Vivien Wang, Government and Project Director of TAC Shenyang

  •  

    The Intercultural awareness course is essential to built an inclusive environment within a diverse community, which will allow us to thrive and unite as a team to produce best results
    Eyad Haddad, Senior Consultant

  •  

    Eye-opening, interactive, interesting, and eternally valuable
    Salwa Darraj, Associate Consultant

  •  

    This course should be a mandatory learning; first we need to better understand ourselves - to become better humans primarily. This course goes beyond office walls
    Praveen Narayan, Asst. Manager

  •  

    Learning and understanding about yourself and other people is more important than just imagining who they are or who you are
    Peter Kiema, Finance Assistant

  •  

    It was a great course overall. The facilitator made it very interesting. He was engaging and approachable at all times. It’s important for everyone to attend this.

  •  

    My congratulations to the facilitator, in a few words Marco Blankenburgh was a great blessing that he led sessions and the training to our staff. There was no better person to do it that him.

ICI Certification workshops allow participants to personally experience the power of the ICI methods and tools through one-on-one, team, and large-group engagements. We also equip people to use the ICI Framework to analyze systems and environments, to bring clarity and solutions to intercultural challenges wrapped up in organizational systems, processes and policies

The ICI Framework was developed through 20 years of experience working alongside companies, organizations and individuals in multiple industries on five continents. It involves contextual analysis and observation, as well as practical strategies for preventing and resolving intercultural tension and conflict, among other related goals with a wide range of application.

The ICI Framework gives participants a rich and deep language for understanding and shaping cultural environments, while taking the emotional sting out of what are often difficult and loaded issues. Our approach unlocks these conversations and allows coaches and facilitators to take people on a journey that results in tangible change.

ICI Certification Pricing

US$ 3505 per person
including Facilitator Kit

Academic, NGO, group, and partner discounts are available:
Contact us for details.


We accept payments online using Visa and MasterCard credit/debit card in AED and USD.

Can I figure out the personal cultural preferences of the person in front of me?

Our globalized and interculturally complex world requires us to be equipped to figure out cultural behaviors and preferences at the personal level, in the moment. KnowledgeWorkx has developed two powerful tools from the core of the ICI framework to prepare you for this challenge.

KnowledgeWorkx developed two powerful tools that comprise the core of the ICI framework. Our tools are developed with one purpose in mind: "Can I figure out the personal cultural preferences of the person in front of me?" We believe our globalized and interculturally complex world requires us to be equipped to figure out cultural behaviors and preferences at the personal level; in the moment! In order to accomplish this, we developed two powerful discovery tools:


The Three Colors of Worldview©

The Three Colors of Worldview© Discovery Tool gives a deeper understanding of your own and other people’s cultural drivers, motivators and demotivators. Your personal balance of cultural drivers are discovered through a questionnaire (paper-based or online) and a follow-up process of facilitated self and other-discovery, reflection and application. The Three Colors of Worldview© Discovery Tool works hand-in-hand with the 12 Dimensions of the Cultural Mapping Inventory©.


The Cultural Mapping Inventory© (CMi)

The CMi provides you with a detailed framework for illuminating behavior in 12 key areas from a cultural perspective. It can be used to analyze both individual and group dynamics through an online assessment and follow-up analysis. The 12 behavioral areas this tool assesses are the KnowledgeWorkx 12 Dimensions of Culture, compiled from our extensive research. These 12 dimensions capture a broad range of a person’s cultural preferences.


To ask about either of these assessments, inquire about an ICI Certification, or find out more:

Contact us

Connect with us

  +971 4 3886377 (during office hours)
   +971 50 7356933 (outside office hours)

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