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  Sales Training Program  
 
 

Our program is unique, experiential, competency driven, and highly effective in English as Second Language (ESL) learning environments. It has been applied to the satisfaction of clients , and combined with the power of DiSC, is excellent at facilitating competency development in the applied field of sales.

The program consists of 3 components and can be customized to suit your needs. Each phase contains a sales practice component and a personal development component. The 3 phases included are:

Part One: Engaging the Sales Process. During this part of the program participants investigate the Sales Process as a sales concept, and analyse their own personality profile as the beginning of a personal development plan. Here the DiSC Classic� profile is used effectively as a means to identify areas for development of personality constructs suitable for the sales environment.

Part Two: Engaging the Customer. During Part Two participants learn how to analyse their customer base in order to more effectively respond to clients needs. The focus is on being able to identify customer segments that can be targeted effectively, and to identify and apply sales strategies that suit specific client characteristics. The DiSC Sales Action Planner� is used to describe the customer, and to develop the sales strategy required.

   

 
In addition, participants develop negotiation skills required to close sales transactions, and an appreciation for the lifetime value of repeat customers.

Part Three: Engaging the Sales Team. The focus of Part Three is the development of more advanced selling skills and the development of team working skills. The premise of this phase is the exponential effectiveness of the sales team as a cohesive unit compared to an individual salesperson. Here the DiSC Team Dimensions� profile is used to analyse and develop an effective sales team.

The components that make up the program may be presented separately, but the program is most effective when all three are employed in the learning process.

 

 

Program Length: 2, 4 or 5 days

Who should attend: Sales Executives, Account Managers, Sales Team Members

 

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