Intercultural competencies unlock new territory in customer engagement.
What is your behavioral sweet spot in selling? What are your client’s natural priorities in buying? The first resource in our customer engagement toolkit is a spotlight on the behavioral styles people use in buying and selling.
In an intercultural environment, nearly everything looks different—teaming, communication, goal-setting, conflict resolution—you name it. Sales is no exception. Selling in a mono-cultural environment is one thing. In an intercultural environment, selling can look like something else entirely. And it should!
Global trends are also growing in opposition to globalization. Here are four essential development areas to ensure you are adjusting adequately.
We live in an increasingly globalized world, one that is inter-connected in countless aspects. If you haven’t gone out into the world, then it is likely that the world will be coming to you, very soon!