Inter-Cultural Intelligence improves alignment and the effectiveness of strategic decisions in Global organizations
Intercultural competencies unlock new territory in customer engagement.
What is your behavioral sweet spot in selling? What are your client’s natural priorities in buying? The first resource in our customer engagement toolkit is a spotlight on the behavioral styles people use in buying and selling.
In an intercultural environment, nearly everything looks different—teaming, communication, goal-setting, conflict resolution—you name it. Sales is no exception. Selling in a mono-cultural environment is one thing. In an intercultural environment, selling can look like something else entirely. And it should!
How do you keep an internationally distributed company on track? What is the best plan of attack for ensuring you meet objectives and stay ethical?
Fostering a healthy culture on your team goes beyond promoting tolerance. We need management skills that are flexible enough to harness the beauty of tolerance in the workplace while avoiding its dangers.
Creating and cultivating an organizational culture that actually honors and capitalizes upon the strengths of all its stakeholders is no small task. Especially when it becomes necessary to shift the focus, first from discerning the ethnic-cultural origins of the organization, to helping its people identify and understanding who they are as individuals.
A thriving Organizational Culture must be cultivated. Like a gardener who ties a seedling to a pole, you can encourage the growth of your OC in the right direction.
Culture is not driven by a list of values and their definitions. Behavior drives culture. You must take your organization on a journey to discover together which behaviors you would like to pursue as the embodiment of your organization's values.
Alignment within your team or organisation requires concern for your personnel (Relational Excellence). But what do you do when the improvement of your processes and systems (Transactional Excellence) is just as critical to your organization?
To thrive in today’s global world, it is necessary to strive toward both Relational Excellence and Transactional Excellence. However, this often sets a culture-shifting pendulum in motion.
The art of creating an Organizational Culture that resonates with a global workforce is becoming crucial. This is why we ask organizations several critical questions related to Organizational Culture: What is the current DNA of your organization? Can you put your finger on it? Is your DNA supportive of your strategy for the global market?
From ethnic culture, to self-culture, to corporate culture.