Sunday, 16 September 2018

The Psychometric Spotlight: How Personality Informs Buying

What is your behavioral sweet spot in selling? What are your client’s natural priorities in buying? The first resource in our customer engagement toolkit is a spotlight on the behavioral styles people use in buying and selling.

Wednesday, 02 May 2018

Shattering the Salesperson Stereotype

In an intercultural environment, nearly everything looks different—teaming, communication, goal-setting, conflict resolution—you name it. Sales is no exception. Selling in a mono-cultural environment is one thing. In an intercultural environment, selling can look like something else entirely. And it should!

Saturday, 28 October 2017

The Danger of a “Single Story”

Consumer behavior is not constant across cultures, and before we can successfully market anything to the people of a particular culture, we must make a concerted effort to understand them.

Sunday, 07 August 2016

Assessments in IC Settings: Y/N? Part 2

Again, comprehensive assessments can be useful tools! “Getting to the bottom of” your team, learning together what sort of strengths and focus areas might be influencing a team's performance both relationally and transactionally—these can be highly valuable exercises. But as useful as comprehensive assessments can be, they will inevitably cause challenges in intercultural contexts.

Sunday, 24 July 2016

Assessments in IC Settings: Yes? No? Part 1

Are assessments helpful? Does their helpfulness depend on what construct is being assessed—e.g., personality differences, behavior styles, strengths and focus areas, etc.? Can they be as beneficial in intercultural situations as they are in mono-cultural settings? How might Inter-Cultural Intelligence and an understanding of the Three Colors of Worldview inform how we create and administer assessments?

Sunday, 26 June 2016

Resolving Intercultural Conflict, Part 3

Exploring two approaches to conflict resolution in intercultural contexts: This is the 3rd and final part of a brief series on resolving intercultural conflict.

Sunday, 19 June 2016

Resolving Intercultural Conflict, Part 2

Exploring two approaches to conflict resolution in intercultural contexts: This is Part 2 of a brief series on resolving intercultural conflict.

Sunday, 12 June 2016

Resolving Intercultural Conflict, Part 1

Series introduction: Beginning to explore two approaches to conflict resolution in intercultural contexts

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